Website terms of use
Last updated: July 2026
Welcome to the Decluttering Solutions website.
This website, located at declutteringsolutions.com.au, is owned and operated by Jennifer Manefield ABN 24 990 400 838 trading as Decluttering Solutions.
In these Website Terms of Use, the terms “we”, “us” and “our” refer to Decluttering Solutions. The terms “you” and “your” refer to any person who accesses or uses this website.
Decluttering Solutions provides information about Professional Organising, decluttering, downsizing, relocation, deceased estates, home organisation and related services. The website may also include:
a. information about the services provided by Decluttering Solutions;
b. articles, blogs and other general educational or informational content;
c. forms through which you may make an enquiry, request information or download resources;
d. downloadable flyers, forms, checklists or other resources;
e. links to external information or websites; and
f. tools that may allow you to request a consultation or preferred appointment time.
This website does not currently sell products or process payments. Submitting an enquiry, downloading a resource or requesting an appointment time does not create a confirmed booking or an agreement for professional services.
Any professional services provided by Decluttering Solutions are subject to a separate quote, proposal, Service Agreement Terms and any other documents issued in connection with the service.
Please read these Website Terms of Use carefully. Together with our Privacy Policy, they explain your rights and responsibilities when using this website.
If you do not agree with these terms, please do not use the website.
1. Use of this website
1. By accessing or using this website, you agree to these Website Terms of Use and acknowledge that you have had the opportunity to read our Privacy Policy.
2. These Website Terms of Use apply only to your use of this website. Any professional services provided by Decluttering Solutions are governed by the separate quote, proposal, Service Agreement Terms and other documents issued for those services.
3. The content of this website is provided for general information and use. We may update, remove or change website content from time to time without prior notice.
4. You may use forms on the website to make an enquiry, request information, download a resource or submit a preferred consultation or appointment time. Submitting a form does not create a confirmed booking or an agreement for services.
5. A booking or agreement for services is confirmed only when Decluttering Solutions expressly accepts the engagement and any required service documents, approvals or payment arrangements have been completed.
2. Variation
1. We may update these Website Terms of Use from time to time to reflect changes to the website, our business practices, technology or legal obligations.
2. Any updated version will apply from the date it is published on this website. The date of the most recent update will be shown at the beginning of these terms.
3. Disclaimer (General)
1. While we take reasonable care when preparing and updating website content, we do not guarantee that all information will always be complete, current, accurate or suitable for your particular circumstances.
2. Information on this website is provided for general informational and educational purposes, including information about Decluttering Solutions services and matters relevant to Professional Organising, decluttering, downsizing, organisation of possessions and related life circumstances.
3. You are responsible for deciding whether information on this website is appropriate for your circumstances and for obtaining professional advice where needed. You should not rely on general website content as the sole basis for decisions involving significant health, safety, legal, financial or property consequences.
4. Website content discussing health, disability, ageing, neurodivergence, hoarding behaviours, grief, safety, decision-making or other personal circumstances is provided to explain matters that may be relevant to Professional Organising services. It is not medical, psychological, psychiatric, occupational therapy, legal, financial or other regulated professional advice and is not a substitute for advice from an appropriately qualified professional.
5. Information about services on this website is general and does not constitute an assessment, quote, recommendation or agreement to provide services. The suitability, scope, timing and cost of any service can be determined only after we have considered the circumstances of the particular enquiry or project.
6. This section applies to the fullest extent permitted by law. Nothing in these Website Terms of Use excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
4. Copyright, trademarks and other intellectual property
1. Unless otherwise stated, Decluttering Solutions owns the intellectual property rights in the content of this website or is authorised to use or display that content.
2. You may access, read and view website content for your own personal and non-commercial purposes. You may also download or print material where the website expressly allows this. Except as permitted by these terms, by law or with our prior written permission, you must not reproduce, copy, modify, distribute, republish, upload, transmit, sell, license, create derivative works from or commercially exploit any website content.
3. If you wish to reproduce or use website content beyond the permissions given in these terms, please email jennifer@declutteringsolutions.com.au to request written permission.
4. Some images, quotations, research summaries, logos, documents or other material displayed on this website may be owned by third parties and used under licence, with permission, under an applicable exception or with attribution. That material remains subject to the rights of its owner.
5. You must obtain any required permission from the relevant rights holder before reproducing or using third-party material. Company names, product names, logos and trademarks mentioned on this website remain the property of their respective owners.
6. Downloadable flyers, forms, checklists and other resources are provided for the purpose stated on the website and for personal or client-related use only, unless a different permission is stated on the resource. They must not be sold, republished, substantially altered, rebranded, incorporated into another person’s commercial offering or represented as that person’s own work without our written permission.
7. You may share a link to a page or blog post on this website. You may also quote a short extract for commentary, review or reference where permitted by law, provided that Decluttering Solutions is clearly acknowledged and the extract is not misleading or taken out of context.
5. Personal use only
1. You may download or print material where the website expressly allows this, for your own personal and non-commercial use.
2. You must not use, share, reproduce or distribute website content for commercial purposes without our prior written permission.
3. You must not remove, obscure or alter any copyright, attribution, disclaimer or proprietary notice included in material downloaded from this website.
4. Except for the limited permissions expressly given in these terms or in writing, no other right or licence to use our website content or intellectual property is granted to you.
6. No unlawful or prohibited use
1. As a condition of using this website, you must not use it for any unlawful purpose or in any way prohibited by these Website Terms of Use.
2. You must not use this website in a way that could damage, disable, overburden or impair the website, interfere with its operation or interfere with another person’s use of it.
3. You must not attempt to gain unauthorised access to any part of the website, its systems, accounts, servers, databases or administrative areas.
4. You must not:
a. send spam, unsolicited messages or other bulk communications through or in connection with the website;
b. use the website to engage in unlawful, fraudulent, misleading, abusive, threatening, discriminatory, defamatory or otherwise harmful conduct;
c. decompile, reverse engineer, scrape, copy, imitate or attempt to extract the underlying code, design, structure or content of the website, except where permitted by law;
d. introduce, transmit or distribute any virus, spyware, malicious code or other harmful technology through or in connection with the website;
e. collect or use information from the website for unsolicited marketing, commercial solicitation, profiling, list building or similar purposes;
f. post or submit comments that contain unlawful, defamatory, abusive, discriminatory, threatening, misleading, confidential, infringing, promotional or irrelevant material;
g. post personal information about another person without their consent or other lawful authority;
h. post links that are unrelated to the discussion, promotional, misleading, unsafe, unlawful, infringing or likely to expose other users to harmful or inappropriate content; or
i. impersonate another person or misrepresent your identity, affiliation or relationship with another person or organisation.
5. We may review, moderate, edit, refuse or remove blog comments or other submitted material where we reasonably consider that it breaches these terms, is irrelevant, contains spam, creates a privacy or legal risk, or is otherwise unsuitable for publication. We are not required to publish every comment submitted.
6. You must take reasonable care to ensure that information you provide through the website is accurate, current and not misleading.
7. Copyright infringement
1. If you believe that material on this website infringes your intellectual property rights or the rights of another person, please email jennifer@declutteringsolutions.com.au and provide sufficient information for us to identify the material, understand the basis of the concern and contact the relevant rights holder. We will review the matter and, where appropriate, remove or amend the material.
8. Cookies
1. This website may use cookies and similar technologies to support website functions, understand how the website is used, improve performance and maintain security.
2. Information about the cookies and similar technologies used on this website, and how you may control them, is set out in our Privacy Policy and any cookie notice displayed on the website.
3. You can usually control or block cookies through your browser settings. Blocking certain cookies may affect how parts of the website operate.
9. Third-party links
1. This website may include links to external websites, documents or online resources that are not owned or controlled by Decluttering Solutions.
2. External links are provided for information, reference or convenience. You are responsible for deciding whether an external website or resource is suitable for your purposes.
3. A link does not necessarily mean that we endorse the external website, organisation, service, product, opinion or all content available through that link.
4. We do not control external websites or resources and are not responsible for their content, accuracy, availability, security, accessibility, privacy practices or subsequent changes.
5. External websites are governed by their own terms, privacy policies and practices. You should review those documents before providing personal information, downloading material or relying on the external content.
6. Please contact us if you find a link that is broken, unsafe, misleading or no longer directs to the intended material.
10. Website security
1. We take reasonable steps to maintain the security and integrity of this website and the information submitted through it. These steps may include the security controls provided by our website hosting, software, communications and IT service providers, together with appropriate account access controls and software updates.
2. Despite these precautions, no website, internet transmission or electronic storage system can be guaranteed to be completely secure or continuously available.
3. We are not responsible for viruses, malicious software, cyber incidents or other technological problems caused by third parties or circumstances beyond our reasonable control, except to the extent that liability cannot lawfully be excluded. You are responsible for taking reasonable precautions when accessing websites, opening links or downloading material.
4. This website relies on third-party hosting, software and technical service providers. The website or particular functions may occasionally be unavailable because of maintenance, updates, technical faults, cyber incidents or matters beyond our reasonable control.
5. You should not use website forms to send passwords, complete payment-card details, identity documents or other information that is not reasonably necessary for your enquiry. Information submitted through the website will be handled in accordance with our Privacy Policy.
11. Limitation of Liability
1. To the fullest extent permitted by law, Decluttering Solutions is not liable for loss or damage arising solely from your access to, use of or reliance on this website or its general information, except where the loss or damage results from our negligence, unlawful conduct or breach of a right or guarantee that cannot lawfully be excluded.
2. We are not responsible for indirect or consequential loss arising from website use where that loss was not reasonably foreseeable, including loss arising from interruption, delay, unavailable content, corrupted downloads or reliance on information that has become outdated.
3. We do not exclude or limit liability to the extent that doing so would be unlawful. Nothing in these Website Terms of Use excludes, restricts or modifies any right, consumer guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
4. Any liability relating to professional services provided by Decluttering Solutions is governed by the applicable quote, proposal, Service Agreement Terms and other service documents, together with any rights and obligations imposed by law.
5. To the fullest extent permitted by law, we are not responsible for loss caused by an external website, third-party service, hosting provider, communications system or other technology that we do not own or control, except where our own acts or omissions contributed to the loss.
12. Indemnity
1. To the extent permitted by law, you are responsible for loss, damage, liability or reasonable costs incurred by Decluttering Solutions as a direct result of your unlawful use of the website, deliberate misuse of the website, infringement of another person’s rights, or material breach of these Website Terms of Use.
2. This responsibility does not apply to the extent that the loss, damage, liability or cost was caused or contributed to by Decluttering Solutions, its contractors or service providers.
3. Nothing in this section requires you to compensate Decluttering Solutions for indirect, remote or unforeseeable loss, or for any liability that cannot lawfully be excluded or transferred to you.
13. Applicable law
1. These Website Terms of Use are governed by the laws of New South Wales, Australia. Subject to any right you may have to bring a claim in another jurisdiction under applicable law, you submit to the non-exclusive jurisdiction of the courts and tribunals of New South Wales and the Commonwealth of Australia.
2. You may send notices or other communications to us through the Contact page on this website or by email to jennifer@declutteringsolutions.com.au.
3. Where you have provided contact details to us, Decluttering Solutions may send notices or communications to you by email or another electronic method you have agreed to use.
14. Relationship
1. Your use of this website does not create a partnership, joint venture, employment, agency, fiduciary or professional adviser-client relationship between you and Decluttering Solutions.
2. A professional service relationship is created only when Decluttering Solutions and the client enter into a separate service arrangement, such as an accepted quote, Service Proposal or Service Agreement.
15. Validity
1. If any provision of these Website Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be severed or limited to the minimum extent necessary. The remaining provisions will continue to apply.
2. These Website Terms of Use and our Privacy Policy contain the terms applying to your use of this website. They do not replace any separate quote, Service Proposal, Service Agreement Terms or other agreement relating to professional services.
16. Feedback, comments or complaints
1. If you have a question, correction, concern, complaint or other feedback about this website or these Website Terms of Use, please email jennifer@declutteringsolutions.com.au or contact us through the Contact page.
2. We will acknowledge or respond to your communication within a reasonable time and aim to respond within three business days where practicable.
3. Please provide enough information for us to understand the matter, identify any relevant website content or communication and contact you about our response.
Updated in July 2026 to reflect the current Decluttering Solutions website and business practices, with reference to the Privacy Act 1988, the Australian Privacy Principles, the Australian Consumer Law and official guidance published by the OAIC and ACCC.